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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of EDNA STEVENSON

EDNA STEVENSON

February 3, 2025

5  out of  5
rating by EDNA STEVENSON
"They are great."
We responded:
"Edna, thank you for your kind feedback! I am glad to hear that you're pleased with the service you receive from our office. If there's anything else we could do for you, feel free to let us know! -John"
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Mallory Stout

February 3, 2025

5  out of  5
rating by Mallory Stout
"Responsive and polite. Thanks"
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Roberto Gonzalez

January 30, 2025

5  out of  5
rating by Roberto Gonzalez
"Excellent service! Very professional and attentive."
We responded:
"Thank you for your feedback! I'm glad to hear that you found the service professional and attentive. We appreciate your support and look forward to assisting you again soon! -John"
Profile photo of Brian Leggett

Brian Leggett

January 24, 2025

5  out of  5
rating by Brian Leggett
"A customer since 2015, John Parkhurst and his staff have been amazing to my family and I. 2 homes, 3 businesses, and countless vehicles, State Farm has kept my family safe from the storms of uncertainty when it counted the most."
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John Anderson

January 24, 2025

5  out of  5
rating by John Anderson
"Always helpful and pleasant."
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Marcia Mchenry

January 24, 2025

4  out of  5
rating by Marcia Mchenry
"This office is very friendly and always takes care of their clients needs."
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james rourke

January 22, 2025

5  out of  5
rating by james rourke
"Very cooperative and very pleasant to deal with."
We responded:
"Thank you, James! Happy we were able to provide our services in a pleasant manner! - John "
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C Noodle

January 17, 2025

5  out of  5
rating by C Noodle
"We’ve been with John for nearly 2 decades. When he opened back up in Lexington, we followed him even though we live in Louisville. He always employs good people and they always take care of all of our insurance needs. It’s hard to find an insurance agent that you can trust. As long as he’s in my state, he will be our insurance agent for our house, vehicles and belongings."
We responded:
"It is always great to hear from longstanding customers! Thank you for sticking with us throughout the past 2 decades. Our team works hard to provide quality customer service and customers such as yourself always make that a rewarding experience! Looking forward to many more years of service, thank you! - John"
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Aliyah Phillips

January 14, 2025

5  out of  5
rating by Aliyah Phillips
"John Parkhurst and his team have been great! They’re always transparent and quick when I need help or anything. I would recommend this team to anyone!"
We responded:
"Thank you for your kind feedback! I’m so glad to hear that my team and I have been able to assist you with transparency and quick support. Your recommendation means a lot to us, and if you have any questions, please don't hesitate to reach out! -John"
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Sam Finley

December 23, 2024

5  out of  5
rating by Sam Finley
"I have had a great experience working with John Parkhurst and his office. They are always helpful, polite, and responsive."
We responded:
"Thank you, Sam, for your kind words! I'm happy to hear that you’ve had a positive experience working with me and my team. We aim to be helpful and responsive, and I’m glad we could meet your needs. If you need anything in the future, don’t hesitate to reach out! -John"
Profile photo of Jessica Abell

Jessica Abell

December 19, 2024

5  out of  5
rating by Jessica Abell
"I have had the best experience with this office. They are always friendly and quick to help however they can. They also have great rates in comparison to other companies we have used"
We responded:
"Thank you, Jessica, for the review! We are pleased that our office has provided a good experience for you! We always aim to provide efficient and friendly service to our customers. Let us know if there is anything else we can assist you with. -John"
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Candy Shepherd

December 18, 2024

5  out of  5
rating by Candy Shepherd
"This office is the absolute best. They have the most caring employees there. I definitely recommend this office!!! They will work hard to get the best rates for the best price!!!!!"
We responded:
"Thank you for your feedback, Candy! I’m glad you had a positive experience with our team. We strive to provide helpful and caring service and appreciate your recommendation. We look forward to assisting you again. -John"
Profile photo of Angela Osbirn

Angela Osbirn

December 13, 2024

5  out of  5
rating by Angela Osbirn
"Super helpful and kind staff, they worked hard to get me the best rate"
We responded:
"Thank you for your review, Angela. I’m glad to hear that our team was able to assist you and meet your needs. If you have any other questions or need further help, feel free to reach out. Thank you for being a Good Neighbor! -John"
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Taylor Pierce

December 9, 2024

5  out of  5
rating by Taylor Pierce
"Great people to work with."
We responded:
"Thank you for the compliment, Taylor! Our team tries to be as personable as possible. Insurance is always better with a kind voice on the other end! Let us know if you need anything else! - John"
Profile photo of Cynthia Haley

Cynthia Haley

November 15, 2024

5  out of  5
rating by Cynthia Haley
"I've been with State Farm for quite a few years now. They're always helpful and they haven't raised my monthly rate. I highly recommend them."
We responded:
"We appreciate the continued support, Cynthia! We work hard to make sure our customer service is top notch and ready to assist! Let us know if there is anything else we can do for you. - John"
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TCM Racing

November 14, 2024

5  out of  5
rating by TCM Racing
"Very kind and helpful staff, i have never called and had a less than amazing service from everyone. 10/10 business"
We responded:
"Thank you for your kind words! We're glad to hear that our team has consistently provided you with helpful service. We appreciate your feedback and your support. If you need anything in the future, feel free to reach out! -John"
Profile photo of Joy Cunninghamn

Joy Cunninghamn

November 13, 2024

5  out of  5
rating by Joy Cunninghamn
"Service is awesome. Knowledgeable and friendly"
We responded:
"Thank you, Joy, for the positive review! Happy we could be of service and uphold our quality & standards! "
Profile photo of Danielle Dora

Danielle Dora

October 26, 2024

5  out of  5
rating by Danielle Dora
"I had a little issue with my bank card and I had to get a new one which means I have to update my payment method on everything. This very nice lady from State farm (wish I remembered her name) called me to tell me my bank card is about to expire and if I want to update it to another card. I decided to just setup my bank info instead of a card since they seem to get hacked so often that way they can just collect my payment directly from my bank. She did it with ease and was very helpful and answered all my questions. I appreciate the help. Not as tech savvy as I used to be. Thanks again!"
We responded:
"Hi Danielle, Thank you for sharing your experience! I’m glad to hear that our team was able to assist you with updating your payment method smoothly. It’s important to us that our customers feel comfortable with the process, and I’m pleased that we could help address your concerns. If you have any further questions or need assistance in the future, don’t hesitate to reach out. - John "
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brian honaker

October 25, 2024

5  out of  5
rating by brian honaker
"They have the best customer service. They answered all my questions and took time to make sure I understood everything. They gave me the best quote around."
We responded:
" Hi Brian, Thank you for your feedback! I’m glad to hear that you had a positive experience with us and that your questions were addressed thoroughly. We appreciate you taking the time to share your thoughts and look forward to assisting you in the future! - John "
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Andrew Rapier

October 18, 2024

5  out of  5
rating by Andrew Rapier
"Great all around service and will help anyway they ca ."
We responded:
"Thank you, Andrew! We appreciate every opportunity to work for you!"
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Nancy Mannon

October 16, 2024

5  out of  5
rating by Nancy Mannon
"John Parkhursts’ office is so helpful. Obtained info I needed quickly with no fuss. Thank you!"
We responded:
"Hi Nancy, Thank you for your kind words! I'm glad to hear that you found the office helpful and that we were able to provide the information you needed quickly. If you have any more questions or need assistance in the future, just let us know! - John"
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Ed

October 3, 2024

5  out of  5
rating by Ed
"Nice people."
We responded:
"Hi Ed, Thanks for your note! I’m glad to hear you had a good experience with the team. If you have any questions or need assistance, feel free to reach out! - John "
Profile photo of Angie McClendon-Grubbs

Angie McClendon-Grubbs

September 23, 2024

5  out of  5
rating by Angie McClendon-Grubbs
"I have had my insurance with John for many many years. He is never too busy to answer my questions. His staff is by far the best! I truly feel like they have my family’s best interests at heart."
We responded:
"Thank you for taking the time to leave us with a review, Angie. It means a lot to have such a long-standing customer of our office sticking with us. The team works diligently, and I am pleased you feel our service is helping you and your family comfortably! - John"
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Sarah Peters

September 17, 2024

5  out of  5
rating by Sarah Peters
"Jay Brown was awesome to work with! I have auto, home and business insurance with State Farm and love it!!"
We responded:
"We appreciate your feedback on Jay! We appreciate you letting us take care of your home, auto and business needs! Let us know if you have any questions. - John"
Profile photo of Johnathan Ritter

Johnathan Ritter

September 13, 2024

5  out of  5
rating by Johnathan Ritter
"Never a problem contacting or getting friendly service."
We responded:
"Thank you Mr. Ritter! Our team works hard to deliver quality customer service. Your kind words mean a lot to our team. We appreciate you more than you know! - John"